Terms & Conditions

Moon Palace Guest House – Terms & Conditions

By booking a room with us, you agree to the following terms:

Booking & Stay

• All bookings are subject to availability.
• Guests must provide valid ID proof at check-in.
• Room allocation is based on booking type (AC / Non-AC).

Check-in / Check-out

• Check-in and check-out timings must be followed.
• Early check-in / late check-out is subject to availability and extra charges.

Payment Policy

• Full or partial payment must be completed to confirm booking.
• Manual bookings require payment proof submission.
• Prices may vary based on season and availability.

Guest Responsibility

• Guests are expected to maintain cleanliness and proper behavior.
• Any damage to property will be charged accordingly.

Safety & Security

• Management is not responsible for loss of personal belongings.
• Guests are advised to keep valuables safe.

Prohibited Activities

• Illegal activities are strictly not allowed.
• Management reserves the right to cancel booking without refund in such cases.

Management Rights

• Moon Palace reserves the right to modify pricing, policies, and services at any time.
• Booking may be declined under certain conditions.

Thank you.

We appreciate your understanding and cooperation.
Thank you for choosing Moon Palace Guest House for your stay in Chennai.